.signupFrm {
box-sizing: border-box;
margin: 0;
padding: 10px 0;
background-color: white;
font-family: "lato", sans-serif;
display: flex;
justify-content: center;
align-items: center;
height: auto;
min-height: 750px;
font-size: 16px;
}
#xmark{
font-family: "lato", sans-serif;
}
.signupFrm .form, .surveyform .form {
background-color: white;
width: 650px;
border-radius: 8px;
padding: 20px 40px;
box-shadow: 0 10px 25px rgba(92, 99, 105, .2);
margin-top: 2%;
}
.signupFrm .logoti {
width: 100%;
display:inline-flex;
}
.signupFrm .fa-chevron-left, .surveyform .fa-chevron-left{
position: relative;
float: right;
color: #1f1f1c ;
padding: 8px 0;
}
.signupFrm .inputContainer {
position: relative;
width: 100%;
margin: 15px 0 10px 0;
padding:10px 10px;
border-radius: 5px;
background-color: #ffffff;
}
.signupFrm .label {
position: relative;
line-height: normal;
background-color: white;
transition: 0.5s;
z-index: 10;
color: #1f1f1c;
font-weight: 400;
font-size: 20px;
}
.signupFrm .tooltipp{
position: relative;
}
.signupFrm .tooltipperror, .signupFrm .tooltipperror span {
color: #a9142f;
}
.signupFrm .tooltipperror{
display: none;
}
.signupFrm #ticket-category-input, .signupFrm #ticket-user, .signupFrm #ticket-title, .signupFrm .inputform{
position: relative;
height: 40px;
width: auto;
min-width: 100%; padding: 0 40px 0 40px;
outline: none;
background: none;
z-index: 1;
font-weight: 200;
background-color: #fcfcfa;
border: 2px solid #fcfcfa;
border-bottom: 2px solid #8a8a88;
}
.input-container {
position: relative;
width: 100%; display: inline-flex;
}
.inputform {
width: 100%;
padding-left: 30px; }
#search-icon {
position: absolute;
left: 5px;
top: 50%;
transform: translateY(-50%);
color: #1f1f1c;  z-index:10;
}
#searcher-icon {
position: absolute;
right: 5px;
top: 50%;
transform: translateY(-50%);
color: #1f1f1c;  z-index:10;
}
.signupFrm .fa-search{
background-color: #fcfcfa;
color: #1f1f1c;
padding: 5px 1% 5px 2%; }
.signupFrm #searcher-icon{
background-color: #fcfcfa;
color: #1f1f1c;
padding: 5px 1% 5px 2%;
border-radius: 0px 10px 10px 0px;
}
.signupFrm .fa-question-circle{
color:#6f6f6f;
}
.signupFrm .input-group-append{
display: flex;
}
.signupFrm .suggestion-container {
position: absolute;
background-color: white;
height: auto;
max-height: 350px;
width: 100%;
overflow: scroll;
overflow-x: hidden;
z-index: 20;
box-shadow: 0 10px 25px rgba(92, 99, 105, .2);;
}
.signupFrm .suggestion-wrapper {
position: relative;
display: inline-block;
width: 100%;
border-top: 1px solid #000000;
}
.signupFrm .suggestion-container .suggestion {
cursor: pointer;
font-weight: normal;
padding: 8px 15px;
}
.signupFrm .suggestion-container .suggestion-wrapper:hover {
background-color: #BAB9B3;
}
.signupFrm span{
line-height: initial;
color: #595959;
}
.signupFrm .char-count {
position: absolute;
right: 5px;
top:50%;
transform: translateY(-50%);
}
.signupFrm .counter{
color: #595959;
}
.signupFrm .exceeded {
color: #a9142f;
}
.signupFrm .textAreaContainer {
position: relative;
height: auto;
width: 100%;
padding:10px 10px;
border-radius: 5px;
background-color: #ffffff;
}
.signupFrm .input-categori{
display: flex;
height: 100%;
}
.signupFrm .textarea {
position: relative;
height: 100px;
width: 100%;
padding: 10px 20px;
outline: none;
background: none;
z-index: 1;
font-weight: normal;
margin-top: 8px;
background-color: #fcfcfa;
border: 2px solid #fcfcfa;
border-bottom: 2px solid #8a8a88;
max-height: 150px;
min-height: 50px;
}
.signupFrm ::placeholder {
color: #1f1f1c;
}
.ticket-attachment-area{
margin: 0 0 20px 0;
}
.signupFrm #btnsubmit_ticket,
.signupFrm .btnsubmit_ticket,
.signupFrm .btnsubmit_ticket_enviado,
.surveyform #btnsubmit_ticket,
.surveyform .btnsubmit_ticket,
.surveyform .btnsubmit_ticket_enviado {
padding: 5px 40px;
border: 2px solid #1f1f1c;
background-color: #1f1f1c;
color: #ffffff;
cursor: pointer;
font-size: 20px;
font-family:"lato", sans-serif;
font-weight: 400;
}
.signupFrm #btnsubmit_ticket:hover,
.signupFrm .btnsubmit_ticket:hover,
.surveyform #btnsubmit_ticket:hover,
.surveyform .btnsubmit_ticket:hover {
background-color: #FFE41E;
color: #1f1f1c;
border: 2px solid #1f1f1c;
}
.signupFrm #btnsubmit_ticket_enviado:hover,
.signupFrm .btnsubmit_ticket_enviado:hover,
.surveyform #btnsubmit_ticket_enviado:hover,
.surveyform .btnsubmit_ticket_enviado:hover {
background-color: #FFE41E;
color: #1f1f1c;
border: 2px solid #1f1f1c;
}
.signupFrm .centered,
.surveyform .centered{
text-align-last: center;
}
@media (max-width: 1000px) {
.signupFrm {
font-size: 12px;
}
.signupFrm .label {
font-size: 14px;
}
.signupFrm .datospersonales{
font-size:10px;
}
.signupFrm .checkcontainer label {
font-size: 12px;
}
.signupFrm .submitsbutton{
display: grid;
}
.signupFrm .submitsbutton input,
.surveyform .submitsbutton input{
margin: 20px 0 20px 0;
}
.signupFrm span {
margin-right: 50px;
}
}
@media (min-width: 1001px){
.signupFrm .suggestion-container .suggestion {
white-space: nowrap;
}
.signupFrm .suggestion-container .suggestion:hover {
white-space: nowrap;
}
.signupFrm .suggestion-container .suggestion:hover {
animation: scroll 10s linear infinite;
animation-delay: 1s;
}
@keyframes scroll {
0% {
transform: translateX(0%);
}
100% {
transform: translateX(-80%);
}
}
}
.signupFrm .custom-vermas {
display: inline-flex;
align-items: center;
gap: 8px;
background-color: #ffffff;
color: #595959;
padding: 5px 5px;
border-radius: 5px;
box-shadow: 0 10px 25px rgba(92, 99, 105, .2);
cursor: pointer;
font-size: 16px;
font-weight: bold;
border: none;
transition: background 0.3s ease;
}
.signupFrm .custom-file-upload {
display: inline-flex;
align-items: center;
gap: 8px;
background-color: #ffffff;
color: #1f1f1c;
padding: 5px 5px;
border-radius: 5px;
box-shadow: 0 10px 25px rgba(92, 99, 105, .2);
cursor: pointer;
font-size: 16px;
font-weight: bold;
border: none;
transition: background 0.3s ease;
}
.signupFrm .custom-file-upload:hover {
background-color: #BAB9B3;
}
.signupFrm .custom-file-upload i {
font-size: 18px;
}
.signupFrm .file-list {
list-style: none;
padding: 10px;
margin: 10px  0;
overflow-y: scroll;
height: 80px;
display: none;
}
.signupFrm .file-list li {
background: #fcfcfa;
padding: 8px 12px;
margin-top:3px;
border-radius: 5px;
font-size: 14px;
display: flex;
align-items: center;
justify-content: space-between;
gap: 8px;
}
.signupFrm .file-list i {
color: #BAB9B3;
cursor: pointer;
}
.signupFrm .error-message {
color: red;
font-size: 0.9em;
margin-top: 5px;
}
.signupFrm .tooltip-icon {
display: inline-block;
position: relative;
background-color: #cccccc;
color: #fff;
font-weight: bold;
text-align: center;
text-decoration: none;
width: 300px;
height: 20px;
line-height: 18px;
font-size: 16px;
cursor: pointer;
font-family: 'Font Awesome 5 Free';
}
.signupFrm .tooltip-icon:hover .tooltip-text {
visibility: visible;
opacity: 1;
}
.signupFrm .tooltip-text {
visibility: hidden;
opacity: 0;
width: max-content;
background-color: #333;
color: #fff;
text-align: left;
border-radius: 5px;
padding: 6px 10px;
position: absolute;
z-index: 100;
top: 125%; left: 50%;
transform: translateX(-50%);
transition: opacity 0.3s;
white-space: nowrap;
}
.signupFrm .tooltip-text::after {
content: "";
position: absolute;
bottom: 100%; left: 50%;
opacity: 1;
margin-left: -5px;
border-width: 5px;
border-style: solid;
border-color: transparent transparent #333 transparent;
} .surveyform {
font-family: Arial, sans-serif;
max-width: 700px;
margin: 20px auto;
padding: 20px;
}
.surveyform label {
margin-right: 15px;
}
.surveyform textarea {
width: 100%;
padding: 10px;
background-color: #fdfdfb;
font-style: italic;
border: none;
border-bottom: 2px solid black;
margin-top: 10px;
}
.surveyform .hidden {
display: none;
}
.surveyform .rating-group {
display: flex;
gap: 5px;
font-size: 30px;
cursor: pointer;
}
.surveyform .rating-group span {
transition: transform 0.2s;
}
.surveyform .rating-group span:hover {
transform: scale(1.2);
}
.surveyform .case-info {
background-color: #f7f6f3;
padding: 15px;
margin-bottom: 20px;
border-radius: 4px;
}
.surveyform .case-info ul {
margin: 0;
padding-left: 20px;
}
.surveyform .question {
margin-top: 25px;
}
.surveyform .question p{
margin-top: 25px;
}
.surveyform summary{
cursor:pointer;
color:#000000;
font-weight:bold;
}
.surveyform .infoticket{
margin-top:5px; padding:8px;
border-left:3px solid #000000;
background:#f9f9f9;
}
.surveyform .labels {
display: flex;
justify-content: space-between;
font-size: 0.9em;
}
.surveyform button {
background-color: #1a1a18;
color: white;
padding: 15px 40px;
font-size: 18px;
border: none;
cursor: pointer;
margin-top: 20px;
} .surveyform .two-columns {
display: grid;
grid-template-columns: 1fr auto;
align-items: center;
gap: 20px;
} .surveyform .custom-radio {
display: flex;
gap: 16px;
} .surveyform .radio-option {
display: flex;
align-items: center;
gap: 8px;
cursor: pointer;
} .surveyform .custom-radio input[type="radio"] {
appearance: none;
-webkit-appearance: none;
-moz-appearance: none;
width: 20px;
height: 20px;
border: 2px solid #333;
position: relative;
cursor: pointer;
flex-shrink: 0;
} .surveyform .custom-radio input[type="radio"]:checked {
border: 2px solid #333 !important;  
border-radius: unset;
} .surveyform .custom-radio input[type="radio"]:checked::after {
content: "✔";
position: absolute;
top: 50%;
left: 50%;
transform: translate(-50%, -58%);
font-size: 14px;
color: #000;
line-height: 1;
pointer-events: none;
}
.surveyform .rating-group {
display: inline-flex;
flex-direction: row-reverse; gap: 6px;
} .surveyform .rating-group input[type="radio"] {
position: absolute;
opacity: 0;
width: 0;
height: 0;
}
.surveyform .rating-group label {
font-size: 2rem;
line-height: 1;
color: #ccc;
cursor: pointer;
user-select: none;
transition: color .2s;
} .surveyform .rating-group label:hover,
.surveyform .rating-group label:hover ~ label {
color: #ffca08;
} .surveyform .rating-group input:checked ~ label {
color: #ffca08;
}